Q. Is shipping free?
A. Yes shipping is free for all orders worldwide. However, if you would like expedited shipping there would be a fee.
Q. How long does it take for products to be shipped?
A. We at Trek Watches ship out items promptly no later than two to three business days. After being shipped out it can from three to seven business days to arrive depending on distance.
Q. Will I receive a shipping confirmation when my order is shipped?
A. Absolutely, you will be notified once your order ships so you can be on the lookout for its arrival.
Q. Do we ship internationally?
A. Yes we do ship internationally.
Q. Do we offer refunds/exchanges?
A. Full refunds (minus shipping) can be given for items that are not worn and still in new condition that are shipped back within 14 days from receiving.
Q. Where's my return?
A. Returns are worked on between 5 to 7 business days after we receive the returned item. You will be notified when the refund is processed and complete.
We're here to quickly provide you with the info and services you need & answer any questions you may have within 24 business hours.
Phone: 864-993-1206 M-F 10am to 5pm EST
Mailing Address: 217 Pine Crest Drive Lot #5, Moncks Corner, SC, 29461, U.S.